We recognize that many of our visitors are concerned about the information they provide to us, and how this information is used.  We wanted to address any concerns through our Privacy Policy to show that we take this responsibility seriously.  We may modify our policy from time to time, so please check in occasionally.

If you have any questions about our Privacy Policy, you can contact us at:

Javámo Coffees, Inc.
4532 W. Kennedy Blvd., Suite #443
Tampa, FL 33609
Phone:  1-868-282-7066
Local Phone: 1-813-282-7066
Fax:  1-813-282-4707
Email:  customerservice@javamo.com

At our site, we do not collect personal-identifiable information from visitors unless they provide it to us.  This is done when our visitors order our coffees or other products from our site.  This will include your name, address, e-mail address, phone number and if you pay on-line, your credit or debit card information.  This information is downloaded in a secure fashion and is used for internal processing and review.  This information is kept confidential as we do not share or sell any of our customer information.  If any customer information changes, we will only be able to change it on our system after a customer has logged in with their registered user name and makes the appropriate changes.

Contacts From Us
One of the many benefits of being registered with us is that from time to time we will contact you to notify you of any special promotions, new products or programs.  If you do not wish to be contacted by us, please let us know by sending us that information through the above address or e-mail or by calling the phone number listed.

If you contact us through our web site by sending an e-mail to one of our many e-mail boxes, we will strive to respond to your inquiry within 48 hours (if a response is required).

Security
When you order a product on-line and provide us with your customer information, we use encryption technologies to ensure that all the information exchanged between your computer and our site is secure. 

Cookies
We use cookies (small pieces of information stored on your computer) on certain parts of our web site. 

Shipping Policy
Javámo Coffees will strive to ship all orders received from Monday through Friday within 24 – 48 business hours.  All orders received on the weekend will be processed on Monday.  All orders received on a Holiday, will be processed on the next working business day.

Shipping Charges are a pass through from our current provider (and we personally understand that these costs, just like many that are affected by increased fuel charges have risen!).  These charges are calculated based on the weight of your order, the location it’s being shipped to and the timeframe you have specified to receive your package.  

Shipping charges will be added on the check-out page of our website.  Typically, the more coffees you order per box, the less it will cost for each individual bag of coffee or gift item being shipped!

100% Satisfaction Guaranteed
If you are not 100% satisfied with any product you receive from Javámo Coffees, please contact us and we will refund your purchase.